A key part of bridging the gap between people, technology and workspace is running a staff ergonomics group. The image above shows HAM involving real people in the design process. At BAPCO 2026 we had the pleasure of meeting many interesting people facing a range of potential ergonomic challenges. One theme that came up repeatedly during conversations: the 'usability gap' between technology solutions and the people expected to use them. Many organisations continue to underest

Figure 1: Ergonomic desk solution for a police control centre. HAM Associates presenting at the British APCO Autumn Event , exploring how using ergonomics can directly link staff health, comfort, performance, and well-being to strategic business investment. John Hargreaves, Senior Ergonomist and Paul Marshall Senior Business Manager presented a brief session based on their recent collaborative work on emergency services projects. The session demonstrated how human factor

Figure 1: UFAD flexibility when setting out reconfigured layout in a control room Underfloor Air Distribution Technology (UFAD) has been around for many years and has some clear advantages for users, over traditional ceiling fed systems. UFAD is often overlooked due to project team unfamiliarity although now the current trend in building design is focused on sustainability and wellbeing, choice perception could improve. John Hargreaves, senior ergonomist from HAM will discuss