Ergonomics design supports long term staff satisfaction by optimising how people, process and technology work together. 

 

The HAM Usability Satisfaction Index Tool HUSI™ delivers actionable insight to optimise workspace design. HUSI™ achieves this through measuring a variety of workspace metrics with  three key evaluation points:

​

• HUSI-B™ captures your baseline conditions before any changes.

• HUSI-i™ measures ongoing improvements and tracks progress.

• HUSI-C™ benchmarks workspace performance against other sites or industry standards.

​​​

The chart below shows remarkable resilience of a HAM workspace solution, with HUSI-I™ recording 80% satisfaction 6 months after go-live. This matches known standards for thermal comfort that use 'predictive mean vote' PMV and 'predictive percentage of dissatisfaction' PPD models to determine thermal comfort. The thermal environment is probably the most challenging to deliver satisfaction and is a good benchmark to determine realistic targets for all elements of a workspace.