The ergonomics design process will help understand the proposed work-system and ensure design solutions are fit for purpose. If you base design decisions on a work study, you will then have an operational basis for the development of performance shaping solutions. In the above image you can see how this nursing station terminal had been fitted without an understanding of the work. Our baseline survey revealed that staff were unable to make eye contact with patients affecting efficient and effective patient care. There were also safety concerns, with a nurse being forced to stand with their back to patients, a risk if they were exhibiting abusive behaviour. To discuss these issues in more detail and find out what changes we recommended, please make contact below.